Monday, May 27, 2019

Cox - for the Gigablast loss!!

Wow - Cox just doesn't apparently know how to run a network.  Or customer service.

I've just moved from my old house with Gigabit Fios.  I decided, despite the paltry upload speeds, to get gigabit at my new place.  I was disappointed when I found out that the neighborhood I was moving into, despite it being denser, did not have FiOS.

Several calls to customer service later, multiple resets, and it just starts working.  The only information that I can find about it is that there are issues with MAC address binding.  But of course, not information provided by Cox, just a forum on Reddit.  Super frustrating.  But glad that we have rain in what was our Internet desert.