A Former FiOS Fan

I was pretty excited about getting FiOS.  That was about a year ago, this is now.  They've started throttling NetFlix.  I'm done with them unless they publicly apologize and change.

Let me get this straight.  They are holding out for NetFlix to pay them to pass along network traffic that their (Verizon's) customers are demanding.  For which Verizon's customers already paid dearly to get access to the internet.  Now these same customers are just trying to use it.  Seriously.  Just treat your customers like dirt.  Good for you - but I'm out.

[Update 2014-03-06]  I didn't expect my FCC complaint to do anything.  At all.  But via email, I got this letter today:

March 06, 2014
Verizon Customer Advocacy
290 West Mount Pleasant Avenue
Dispatch Floor 2, DRC
Livingston, NJ 07039

Dear Mr. Bulkeley:
Verizon is in receipt of the complaint filed with the FCC regarding your broadband service. Verizon is committed to providing quality customer service and appreciates the opportunity to review your concerns.
I sincerely apologize for the trouble and inconvenience you have experienced. Verizon will be in contact with you regarding this matter. I attempted to contact you on the telephone number provided on the complaint and was unable to leave a voicemail for you.
Should you have any questions prior to Verizon contacting you back , please feel free to call my office at the number listed below.


Thank you again for taking the time to express your concerns. We will address your concerns as quickly as possible.

Sincerely
Ms. Thomas
Customer Advocacy

We'll see if anything comes of it.  Presumably not.

What is the hype about sapphire lens covers?

I am a reasonably disgruntled iPhone 5 photographer.  I, like many others, will use the camera often.  But for me, its always with a tinge of regret that I didn't plan ahead and have one of my better cameras with me.  Even a 10 MP four year old Olympus Stylus 1030SW is better than my iPhone if only because the optics are not fixed.

So with that as a background, it really bothers me when one of the supposed benefits of the iPhone 5, its Sapphire lens cover is crap.  I don't care how high on the hardness scale this stuff is supposed to be, it scratches and leaves behind crappy artifacts, such as in the picture below.  There are no fewer than six visible problems currently.  It is particularly notable on a ski trip.

Perhaps this is a problem of not only knowing how to protect some part of your device, but being OK with the failure mode.  I'd say that this is a big fail for Apple.